Terms of Service

1. Acceptance of Terms

By accessing or using GetReview, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Business Accounts & Responsibilities

As a business subscriber, you are responsible for maintaining the confidentiality of your account credentials and ensuring that all review routing complies with applicable platform guidelines (such as Google Maps, Yelp, and TripAdvisor policies).

• You agree not to impersonate any entity or falsify review origin metadata.
• You will respect customer contact privacy when handling resolution callbacks.

3. Service Availability & SLA

We strive for 99.9% uptime. Automated backups and redundant edge routing ensure uninterrupted review collection and alert dispatching.